Frances is an internationally recognized thought leader, author, keynote speaker, strategy advisor and women-in-technology executive. Frances has held many global executive positions from marketing, sales to business development and strategic partner management. She was IBM’s first Chief Accessibility Officer and received an Honorary Doctor of Science degree from the University of Massachusetts in Boston for her work in accessibility research and digital inclusion. She is the author of Authentic Inclusion™ Drives Disruptive Innovation and the founder of FrancesWestCo, a global strategy advisory company focused on working with organizations to operationalize inclusion as a strategic business and technology imperative. Her human first insightful and impactful approach comes from her experience as a global executive and her groundbreaking work as IBM’s first Chief Accessibility Officer. Frances West delivers thought-provoking keynotes and meaningful strategy advisory services that influence leaders, impact businesses and inspire organizational transformation.